I would herewith like to compliment, and thank Jackie Groenewald of Cell C, Cape Gate for her friendliness, willingness to help, her professionalism, and for going the extra mile in assisting me with everything that I needed help with. Being very unhappy with Vodacom I cancelled my contracts with ...
Good Day team, After almost 2 months of battling with every call centre agent under the sun, numerous network log sheets filled in, customer service emails unanswered, 9 reference numbers unattended to, countless tweets unresponded to, generic facebook replies with no outcome, I was finally ...
After my previous report about bad reception with my cellc contracts, a cell c Representative called me back and told me to: 1. Put my service provider to vodacom when I travel. 2. Put my phone on 2g instead of 3g. 3. Wait until cell c worked out their reception issues. I would now like to know, ...
When applying for a Cell C contract through my bank FNB, i received awsome service from the consultant (Lemark Booysen). I also opted to port my number, however the port was declined, it took Cell C 9 days after the port was declined to get the application sorted out, i had to call in everytime to ...
I went into the Cell C store in Sandton in January, looking to get hold of the iPhone 5 16GB on Straight Up 200 before the deal ended (31/01/2013). A gentlemen informed me that I would be placed on a waiting list, which I was aware of prior to going in store, due to researching the product. He ...
I recently acquired my Blackberry Z10 on a CellC straight100 contract - attractively advertised for giving the consumer 100meg data, 100 free talk time minutes & 100 SMS's per month. In addition, they advertised a supplementary 500meg monthly data along with free and unlimited BBM service for ...