I need to change my network settings so i can make international calls The first time I visited the branch they made the changes as requested. only later I found that I still was not able to make international calls. I visit the branch again, a women lying back on her chair was assigned to help me. ...
I went to see about upgrading my contract, when i was there i spoke to B, she said i could get the blackberry 9320 for R149 a month with 50min, 50 sms's & 50mb data. She never explained that i wouldn't get the full BIS package that i previously had on my current contract. When i went back in to ...
My phone got delivered just over a week ago and I've been calling the contact centre everyday with no answer. sent countless sms's and emails to the number and address given and still nothing. Quick to make a sale and no sense of customer service whatsoever. EXTREMELY DISAPPOINTED!!! ...
I received a Nokia data card with a faulty sim card. I then had to do a sim swap, but the first consultant just activated it as a prepaid card. I then had to buy another sim card and 2 weeks later it is still not activated. The first time I phoned for the sim swap 2 weeks ago the report just ...
I pay over R500 a month and live/work in Randburg/Sandton. I can hardly ever receive calls (as it says I'm not available). And when the call actually gets through it undoubtedly drops within 2 minutes or the quality of the line is so bad that only one party can actually hear the other! Not only are ...
The customers in the Witbank and Middelburg (Mpumalanga) areas have had no network for the last 24hours!! What is a person suppose to do in an emergency situation! Totally Unacceptable! ...