I upgraded to the new Blackberry Z10 on the Straight Up 200. from a Business Chat 400. I had to do a sim swap as the new phones use a micro sim. Since that point I've never been able to use my new phone as I've been off-line since then. After numerous calls to the contact centre no one seems to be ...
I dialed 084 145 for new contracts. I spoke with a lady who helped me purchase the Blackberry Z10 cellphone. Upon purchasing this product on a new contract, I made it pretty clear to the lady that I wanted the LTE version. I asked her this a number of times during the conversation, and she said ...
I phoned to cancel my Cell C contract last year September. Unfortunately, this was not done. I still get billed every month. Even though I have tried to contact them via phone, Internet, email, etc. to cancel. again and again! It is amazing how they can hound you to get a contract, but when it ...
I called some weeks back to activate my international roaming, was told that I needed to place R2500 on deposit because I switched networks. Though I don't agree with the requirement given (high) limit on my domestic usage and information on my means held by CellC, I agreed to make the deposit. The ...
Late last year, I reserved an iPhone 5 16GB on the Cell C website. (I was due for an upgrade at the end of December 2012.) The timing was perfect - I was called just after Christmas with the good news that my reserved iPhone was ready. Unfortunately, I was then informed that I could NOT upgrade ...
My cellphone was booked in for repairs on 15 Dec 2012 and nearly three months later, and countless follow-ups, I still don't have it back. Cell C repairs and the Boulders branch don't seem to know where my phone is. It appears that my phone was booked in using incorrect client details because when ...