How is it possible for a technology company to have their main customer service account system down for more than 10 days? There is almost no noise about it, no apologies to customers who has to just struggle along. Having a data only connection on a router means having to disconnect the router ...
I have now spoken to 5 Consultants at Cell C call centre and I still cannot get any assistance. I had the "Sim not provisioned:2" message on my phone and they informed me that a sim swopped was done on my phone... (this is not the first time that it happened). This person who done the sim ...
When I opened my account in Oct/Nov 2011, I gave CellC my credit card details with which to debit this account. It was debited until July 2012 - at which point someone decided that they would remove my debit order. This was done WITHOUT my permission. I was only contacted in Nov 2012 and informed ...
I have been have been having difficulty in making calls from my iphone 5 using my cell c airtime. it seems i have network coverage but i cannot make calls. This happens at least once a day. More importantly, people phone me and say that my phone is off when they try calling me, at times when it is ...
I have been having problems with my network for months. I miss calls on a daily basis, cant make calls as and when I want to. Let me not even mention the internet. It gets worse in the evenings, my cell spends a lot of battery life searching for signal. Last week I called technical support, spoke ...
Seriously bad service I bought an internet prepaid package, the 200 giganite from Cell C Cape Gate. I normally used my tablet as a modem but the simcard did not work with the tablet or so I thought. I then bought another prepaid package 3gig with 21mbs stick with the hope of good reception. That ...