I have recently posted a complaint with regards to my cell phone being checked in for repairs & after 6 weeks I have still not received my phone. I am completely & totally disgusted at the fact that Cell C has failed to deliver yet again. Wednesday the 20/03/2013 I spoke to store manager ...
Early Dec 2012 I was called by cellc consultant who offered me a 3g moderm contract as I was a current cellc customer. I accepted and this moderm in no days was delivered to my place, it has never worked since then when I plug it onto a pc it freezes (I tried different pcs). I called the call ...
My cellphone was booked in for repairs on 15 Dec 2012 and nearly three months later, and countless follow-ups, I still don't have it back. Cell C repairs and the Boulders branch don't seem to know where my phone is. It appears that my phone was booked in using incorrect client details because when ...
For the past few months I have been experiencing bad a 3G connection in my area (Ferndale, Randburg) and that causes my phone battery to drain extremely fast, as it constantly reconnects to the network. And even when connected, the speed is ridiculously slow. I have called the customer service more ...
On the 9th September 2008 a telephonical contract was struck between myself and Cell C. It was a call that was recorded and the contract duration agreed upon was 24 months. The item agreed upon was a Nokia 1680 handset. Sales order no: 713211- delivery no 1515601. The order was processed by P ...
I have recently moved to Cell C and only experienced one disappointment after another. I have reported overbilling on my out of bundle data with no response since the 25 Feb. this after my initial query on the 18 Feb was incorrectly captured! This after various call centre and branch agents ...