Hi I had a phone last week monday, so I went into Cell C pavillion on tuesday to report it, I filled out all the information and it was sent off, I was told to wait 24-48hrs for an ITC number so I could open up a police case. I waited till friday, still heard nothing. Tried to phone customer care, ...
Hello ntombi_m, Ruth has been in contact with you to assist with your complaint. She advised that the phone is beyond economical repair and out of warranty. Regards Cell C | PN Thank you PN, yes Ruth did call me but I still have'nt received a solution. She first told me a story that because I ...
Thank you to Cell C for their excellent services. Ordered a phone on line, it was approved and processed the same day. Now i have the phone on my hands... best turn around time ever and best service ever... keep up the good work... ...
My wife changed her service providor to Cell C on Saturday. We ported her number from Vodacom. The sms was immediate and the Vodacom phone was disabled very shortly after. We found it funny that the Cell C was not active yet. Despite calling and calling nothing happened. Eventually she had to drive ...
15 March I logged my first complaint and 20 March 2013 my second complaint and cell c promised me my replacement phone within 5 working days. After 2 weeks I phoned cell C Canal walk and there is still no phone. This has been going on since 17 January 2013. Surely this is not the way to conduct ...
Ever since I upgraded my cellphone contract in early Feb, I'm having endless problems with my signal. It shows I'm on 3G, but no messages (bbm, whatsapp or sms) go through. Nor can I make a phonecall. I try taking my battery out, disconnecting from the network and reconnecting, but no success. It ...