Still no response or resolution to my issue (link to previous hello peter post below). https:///cell-c/complaints/software-out-of-date-call-centre-doesnt-respond-1032743 I received a text message with a reference number 3030800929 on 8 March but that was it. I've been using a VODACOM speedstick to ...
Cell C cancelled my account of the 1 April 2013 for no reason. I spent 2 hours in the PMB branch on the phone to Cell C. The representative told me my account had been transferred to the lawyers and the account de-activated, he could not give me a reason why. He then said he would give me a new sim ...
First of all, to wait 3 weeks for a phone that is out of stock and no one can tell you when they will be getting stock on hand? How can you not know when you will receive your stock you ordered? Then when the branch got the phone from another store on Friday the 5th of April 2013 after 3 weeks, the ...
Please refer to the original complaint that I had sent on Wednesday, 03 April below. The response was that Tshepo will help me with the BBM problem and guide me on how to install WhatsApp on my device since its currently rejecting it, but I have not heard from anyone since then. I would urge you to ...
I posted this msg this morning to Cell C and nothing was done besides being told that it was being referred to Tsepo and I was to be contacted. This is what I said. I will continue to post and you can continue to delete my post but I want AN ANSWER! You said that this will be investigated but I ...
As a new customer with CellC, I am really not happy with their customer service. Firstly I bought a new phone from them on the 28th of February 2013 and insured it days later, but CellC has not debited my account for the Insurance Cover Charge. I called them for consecutive days since the 3rd of ...