It has been 9 Days and my handset is still not working I am not getting any feedback as what needs to be done. I need this to be resolved immediately i cannot tolerate this poor service delivery any longer can senior management be involved and contact me immediately and explain why i am unable to ...
Approximately one month ago, Cell C had agreed to cancel my contract. this was confirmed by email. I had already received the bill for the coming month and thought this would be credited in the next. My account has now been debited for the full value where it should have been pro rata for about ...
The past couple of weeks my experience with Cellc has been really bad. My signal comes and goes as it pleases, my internet connection is awfully slow even when its set to 3G-only. My SMS' delivery are delayd and also my phone calls keeps breaking up. Just on another note, a couple of months ago, ...
My dad has a contract with Cell C for which I am paying. In Feb the account was suspended and when we phoned to to find out why they told us there was a "get it" subscription on the contract, costing R78, which by the way neither my Dad or myself agreed to having it activated. So they ...
#1 - I have lodged 6 complaints over a 5 month period about the phone numbers on my statement being cut-off thus rendering the itemized billing useless - the call centre takes down your query, but no one ever gets back to you and when you phone them a month later when it happens again they say the ...
Turnaround time - my phone was given in at Cavedish branch for repairs it's been more than a month. They contacted me once to let me know that my phone is there, but my battery wa still in jhb. To date no one has made contact with me regards to this matter. I thought after my bad experience wit ...