Two weeks after lodging complaint on Hellopter I eventually get my contarct cancelled. Alas not the end of my woes. I get my phone moved to Pre-paid so I can port my no to MTN. Guess what I CANNOT PORT. I also still have not received a credit on my account and I wonder what battle I am going to ...
I loaded air time on my Blackberry and paid the R57 fee for my BIS (blackberry internet services) My cellphone did not activate and I called their helpdesk on 140. 3 weeks later and many calls to their helpdesk I still don't have the service I paid for. After requesting a refund I was told that I ...
I have had a contract with Cell C since 2007 and to my understanding this was a 2 year contract. Little did I know that this did not cancel automatically. I had explained that I had lost this phone and blocked it a few months after I got it. Few days ago found out that this had to be cancelled in ...
Good day. All I require is a contact no for your legal department. I have made an arrangment to pay off an outstanding debt, however I have no correspondence for this. Everytime I call the call centre I get a different no which either gives a busy tone or does not exist. Please reply with the ...
I took out a contract with Cell C for my Mother its a control chat 50 that offers her R50 airtime every month. There is a sales consultant whom was calling her trying to offer her services and I am not sure how he got to authorise these services without my authorisation. I am billed R33.00 for this ...
I recently opened an account the Cell C Sandton branch. After explaining exactly what i wanted (30 straight up with an additional 50 mb upsized) i received a dumb founded look from the lady helping me then a further 2 people had to get involved to help as no one knew what i was referring to after i ...