I have been a loyal customer of Cell C for many years. I currently have a debit order which runs at the end of each month. This past month I had insufficient funds to honour the debit order. I made contact with the call centre and asked for my account to be debited on the 15th of this month. I have ...
Its been n week now after my first complaint on Hello Peter. They contacted me after the complaint, but still the problem is not resolved. ...
On 04/04/2013 I received an sms saying my account is in arrears (imposible as it goes off by debit order for a year now). My husband phoned, as the contract is in his name. They say his bankdetails changed (yet his account went off), they will deduct 05/04/2013.They didn't -over the weekend we ...
I ported my cell phone to a cell contract. I recieved the phone on monday morning, I have now been sitting with no working Sim card as cell c hasnt activated the ported cell number. i get no response to my email and after sitting on the phone to customer service for over 40 minutes I was still ...
I CALLED CELL C TODAY EXPLAINING MY DILEMMA OF NOT BEING ABLE TO SEND SMS.I SPOKE TO 3 DIFFERENT CONSULTANT'S WHO ALL TOLD ME THE SAME THING BUT DID NOT SOLVE MY PROBLEM, I AM HONESTLY DISGUSTED BY THE SERVICE.. ...
I ordered a 4gb cell c contract with cell c for my ipad in March 2013. Received the SIM card a few days later and everything worked fine. Beginning of April and I only got 2gb instead of 4gb. I have tried calling cell c customer care and they have logged a complaint. But this takes up to 10 working ...