I was so impressed today with the service I received at the Cell c Eastgate branch. I recently bought myself an Ipad and needed to do a sim swap for my current 3g contract. Thamsanqa took the time to listen to what I needed to do and in so doing suggested a dual sim option which was exactly what I ...
I upgraded my contract and received a new phone which I returned to Cell c as the buttons on the phone was too small for me to see. Cell C confirms (ref 1304120000170463) that they have received the phone back at the repair centre. However, they need the waybill no. to cancel the contract! In the ...
I bought a modem at Cell C. I use Windows 8 and I was not told that the Nokia modem is not compatible with it. I went back and asked for a refund, everything was processed, but the money is not being transferred. They promised two days and now it is almost two weeks. Every time I call, they tell me ...
I purchased a blackberry Z10 via the call centre, after about 2 weeks the phone no longer made any sounds or tones. After going back and forth to the store, i was advised that this was a feature on the phone that i might have accidentally activated, i was referred to Heita as "they were more ...
I ported to Cell C a couple weeks ago thinking that they are the superior network... Since activating my BIS with Cell C for my blackberry I have found that it does not work 80% of the time which is extremely frustrating considering I am paying for a service which I cannot actually rely on or use! ...
I had sent a cancellation letter to their cancellation department on the 17/02/2013 and up to today the contract is not cancelled ...