I had a query about my bill. My subscription increased from R168 for the past 4 months to R398 all of a sudden for April and I wanted to know why this was. The lady could not explain this to me and kept repeating the same story without assisting me at all. She refused to give me her name and hung ...
Why spend so much money on Advertising, Marketing and Promotions, and when a new customer walks through your doors, you close the door in their face. Thought you would be different from your competitors, guess I was wrong, guess it is an industry standard to accept that bad service, unskilled call ...
I have been a customer of MTN for a number of years, but recently CellC (in partnership with FNB) offered me a great deal. It is only once I installed the 3G card that I realized why. I will never be able to use the data, as I never have a connection. This is the biggest in our country (aft ...
We have been having a problem for about a month now with Cell C. They our Data Time but no pages load. Emailed them twice already, with no response. Will never recommend Cell C to any one!!! ...
Good day. its unfortunate to have to resort to laying complaints on this site as when i do log complaints to cell c call centre, i am met with totally incompetent and unhelpful staff who keep passing the buck on to different people or departments. i refer to the appauling internet connectivity and ...
Exactly two weeks i have given cell c my cancellation of a contract and nothing is being done about it, i have called the call centre numeral times and all i get is someone will contact me and no one seems to have the answer for and yet i'll still be paying for something i don't have and i have ...