Took two weeks to delivery my new upgrade and still has not come... went in to Trade route branch on Sat 20/04/2013 to do the upgrade in store and no one could assist... the level of service and turn around time is very poor and as a customer for more then four years this is unacceptable... ...
I have given a full account on a 6 month problem still persisting. My message from HelloPeter was that Cell c would contact me the next day and that is now 2 weeks ago. Still no response. I have my phone "caller identity" off and still receive calls from people saying that I gave them a ...
I open a contract with cell c on the 7th of April. I paid for a sim swop. They found that the phone have a problem, it never worked, they sent it as a OBF. I been there 6 times now. More then R300. Of petrol all the time they tell me they are waiting. And in the contract its promised that you get a ...
Thank you very much Nelly for sorting out the contract issue. It's a shame that the in store staff couldn't help resolve this and had to happen this way, but non the less, it got sorted and once again a happy customer. Thanks again! Heinrich ...
Over 24hours of bad service, no access to the Internet & unable to make or receive calls..then when call the call centre they assure u that all will be fine in no time but unable to give me the reason what's causing this whole mess..I'm very disappointed ...
Phoned Cell C customer hotline. Ref 1777007 . The consultant said that and I quote him directly." Cell C is having a challenge to deliver a service in Pretoria. I filed a written complaint at Cell C. I contacted their call center on numerous occassions. TO NO AVAIL. There is no feedback and ...