So I have a top up contract with Cell C, paying R257 per month and getting R235 airtime and 100 free sms's. On 15 April I noticed that I was only topped up with R83.00 airtime but the full amount of R257 was deducted off my account. The rationale behind this according to Nondumiso of Cell C is that ...
I upgraded with Cellc, receiving my I phone on Thursday 18 April, trying to get hold of the callcentre to activate my phone and Sim. Called over 10 times 084 145 as the callcentre agent advised me waiting between 10 - 15 minutes per call. No answer, just the annoying automated message. Received a ...
I have recently ported to Cell C to a Straight Up 200 Contract. when I received my monthly bill I have been charged R24.93 extra for call charges even though I did not go over the minutes infact I still have minutes left over. After inquiring this with customer services I was told that these costs ...
I logged a request on your website over 60 hours ago and have not heard anything from you. So much for the "well respond within 24 hours:. This query concerned a friend who has left the country but Cell C is still billing them. Mobile = ...3622 Alessandro Travi; Id ends with 7188. I can be ...
To the person will reads these complaints and does nothing, you should be fired. i have left numerous complaints and i keep getting a response that i will be called and weeks later i still have not been called!! what the is going on there? seems like you guys are running a mickey mouse company. i ...
Well I have been trying to get this resolved since the 15th March 2013. The customer service at Cell C is non existent. The quicker you resolve your clients requests the quicker you will have them off your back and no complaints on Hello Peter. 1. I use Wi Fi during office hours yet my data ...