Hi there, I called the call center on the 31/03/2013 as my account was over debited by R600, i was transffered to a manager/ team leader by the name of Richard Pillay he informed me that the incorrect packages where put through when i did an upgrade, He promised me a refund aftyer 5 working days we ...
Headline - This is what I receive from Cell C's official customer care email address I asked them to cancel my 3G data contract and after 3 working days they just delete my request/email So I get no Internet service and now I get no customer care as well ...
I sent a email for cancellation of my contract, up till today i haven't received any feedback and you cant say you didn't receive because i replied on your website. I need a response asap because I'm going on maternity leave and i don't have time to go to the store and do this again. I also tried ...
Good day I subscribed with CELL C and purchase two nokia 302 and the phones are faulty when I tried calling their customer care no 084145 and 084140 they put me to pillar to post am not enjoying the phone and also sent them an e-mail they deleted it without read and no feedback and I need the ...
I've been getting billed close to double of what I'm suppose to be paying them monthly, I constantly phone in for queries but they need to first "log a query" and someone is suppose to he back to me whiting 48 hours, I've called In about 4 times for the same query, all I get is a ...
Hello DAVID K, Thank you for posting to us. We have referred your query to Kishan in our tech support team. He will follow up on it and will contact you to provide feedback. We sincerely apologise for the inconvenience caused. Regards Cell C | DK Still waiting. ...