About 3 weeks ago I used Cell C's sms function to check if I was due for an upgrade and the response was positive. I drove through to George from Knysna only to have the consultant, after 45 minutes of waiting and paperwork, advise me taht I was not due for an upgrade. He promised to order me the ...
On 13/04/2013 @ 09h03 I spoke to Zinhle at the Cell C Call Centre who confirmed that the Cell C data line was de-activated. months ago. Will escalate to billing department as my account should not be debited. Cell C - Ref 13044130000019858. My ACCOUNT IS STILL BEING DEBITED. IF THIS PRACTICE IS NOT ...
My statement for March 2013 total due was R0, 00 which is WRONG, it should be R229.00. The debit order deducted from CELL C for March 2013 account was R499.00, my account is NOT IN ARREARS!! I called the Call Centre (REF NO: 3041603036) which promised to deposit the monies back into my account, and ...
I received exceptional service from Ruan Tennant at the Cell C Kolonade service. Ruan was patient, friendly and extremely insightful in advising on the purchase of a prepaid data device. He was an outstanding and impressive salesman and an exemplary employee of applaudable calibre. Will definitely ...
The worst service provider I've ever had to deal with, always getting a different story when calling in to enquire about billing information. I was supposed to be paying R145 or just a bit more for my contract but end up being billed almost R500 every month. I never receive a statement so I don't ...
Good Day The matter is going on for months now, after requesting months ago that cell c cancells my debit order. It was not actioned and cost me money with rejected debit orders. to date debit order rejections cost me more the R1700. To my delightful surprise after fighting with cell c a month ago ...