I submitted MANY complaints now. One on Hello Peter a week ago... Cell C said I must fill in a form and send it to a specific email address (see my last complaint) We ALREADY DID THAT 6 WEEKS AGO!!! I replied to this person to say that we have ALREADY filled it in and there was only a READ receipt ...
Their system is geared to make money from customers they cannot limit the data amount rather they freeze your account for calls and sms nice way to the public they should change their name to Cell CASH ...
Went to upgrade my contract at the local cellc store Cape Gate and tehy said that they had no stock of any of the phones i was looking for e.g. Galaxy s3, s4, Xperia Z or BB Z10 and that they would order a phone for me and i could collect it today and there was no phone. I was told by cellc that ...
No positive response from Customer Services to rectify unauthorized debit orders for February and March. Send documents through by email and faxes -- getting reference numbers, but no positive response. Now at end of April another R303.73 was debited with banking charges of R12.50. ...
MY HUSBAND AND I WAS AT CELL C CLEARWATER MALL LAST WEEK FRIDAY AFTER HAVING A VERY BAD EXPERIENCE WITH MTN AT AUTOPAGE AT THE SAME MALL. THE MAN WITH THE NAME OF ALBERT van der ROSS AT CELL C WAS EFFICIENT, FRIENDLY AND OFFERED ME DIFFERENT PACKAGES AT CELL C. I ENDED UP WALKING OUT WITH AN ...
I am so impressed with Thabile from cell c, she went out of her way to help my sister and I with our cell phone contracts. A HUGE thank you to her for going above and beyond her duties to assist us! Thank u to Siyabonga for helping me this morning! ...