On the 16th April 2013 I requested a Cell c representative to call me regarding pathetic network in my area. They called me telling me what i should do. I had already told them that whatever they requested me to do, does not work. They then stated that they would hand over my query to the network ...
On the 15 of April I received a bill from Cell C for R2957.52! I phoned 140 immediately and lodged a dispute against this invoice. A cost of R2433.02 was incurred on my Giga 20 account for data used above the 20Gb. The amazing thing was that some of the data seemed to have been used in record ...
AT THIS STAGE I HAVE ABSOLUTELY NO IDEA HOW TO RESOLVE THIS. I WANT TO DOWNGRADE MY ACCOUNT BUT THE ACCOUNT IS ON MY DADS NAME. HE IS AT THIS STAGE MEDICALLY NOT CAPABLE TO CHANGE ANY DETAILS ON THE ACCOUNT BECAUSE OF THE FACT THAT HE HAS BEEN DIAGNOSED WITH ALZHEIMERS. THE CALL CENTER HAVE CALLED ...
I have been to the Cell C branch in Carlswald three times now and I have still not received a finalized contract. The staff have not been helpful at all and have had a bad attitude. I have been constantly calling and checking up if my contract has been approved but have not received any news yet, ...
Im trying to cancel my contract and was told to pay in some funds at nedbank which I did, and the Cell c shop at Pinelands helped with the process but now the call center tells me they cant cancel it and I need to wait 24 hours before it can be canceled, this prevents me to take a new contract on ...
I have been trying very un-successfully to change my Debit order date to the 25 th of each month. This appears to be the most impossible thing for Cell C to do as they have been battling for the past 3 months to do it. How difficult can it? What or where is the problem. It is a change of date for ...