I have logged complaints with Cell C customer care and have even contacted Thabelo in the CEO's office. The network in Grahamstown is completely and utterly disgusting and they informed me that they would be upgrading the tower. They informed of this on 6 April. Heard nothing asking them to please ...
I have been trying to migrate to your straight up 100 for the past 3 weeks. I am currently on casual chat 100. First of all, the number you tell us to phone to migrate DOES NOT WORK. I have been sent from pillar to post and finally someone helped me on friday (17th). They logged an escalation for ...
I have spent nearly R300.00 today alone on trying to find out how to take possession of a new Galaxy S4. But the 084 145 number is always so busy that i cannot get through. R300.00!!! just spent on listening to your stupid music and a guy that says "hang on we will be a little while ...
A complaint was lodged by me last week regarding my inability to send sms since the 21/02/13. Cell C responded very quickly to notify that a certain Sipho would contact me soon. Yes he did contact me and told me that my message centre number was incorrect and that I should change it to 27841000000, ...
I cancelled a contract on the 7th jan 2013 but cell c never terminated the contracted, they carried on debiting. 26th april I went to the branch to query about this and they told me it was still active. I spoke to the manager, showed him the signed document and he checked and according to him they ...
My brother is the account holder for the cell. no. 074 404 2678 He has called the Customer Service on the 11/05/2013 Saturday, 14/05/2013 Tuesday, 17/05/2013 Friday and 20/05/2013 We are trying to do a sim card swop to this number 084 821 4071 and it is so difficult for your staff to do. I called ...