I have placed a complaint last week Thursday on behalf of my elderly mother reference number:3051602182. She has requested many times for her debit order do be changed from her one ABSA Account 9187542075 to her other ABSA account 9187540968. The first mentioned account is not in use. Cell C is ...
I called cell c call centre on the 10th of May to let them know that I will not be getting paid on my normal paydate (20th) as I will be changing jobs and my employer will only be paying me on the 31st of the month. I wanted to avoid getting unpaid charges of R120 on my account. The agent said he ...
Never in my life have i ever been awestruck at incompetence as i have tonight! im struggling with my cell c sim card to connect to the internet via my iphone. i keep getting a dns server failure error. I phoned customer care who put me through to their "technical" team. The lady's first ...
After going to Cell C for their so called biggest cheapest Data bundle in the market I have only experienced frustration and disappointment. When I went to the local Cell C store in the Waterfall Mall, and inquired about the the data bundle I was assured that the signal will be 100% in my area of ...
I received an sms mentioning that my account is in the arrears with the amount that I approved for my cell phone repairs. My phone went for repairs a month ago and I received an sms then that I need to either accept or decline the repairs quote - I accepted this and the lady told me that the amount ...
I upgraded from a Blackberry to a iPhone 5. I received my new phone on 10 May, they forgot to send the new small sim card with the phone (as per iphone5), they delivered the new sim on 17 May after many phone calls. I tried since the 17th to do the sim swap and eventually after many phone calls ...