My mother is a pensioner; she renewed her contract in January of this year through Cell C Direct. After a few days of receiving the unit it was immediately apparent that the battery was not lasting even a day. We called the call centre and requested them to replace the phone as it was within the ...
LAST WEEK I HANDED IN MY PHONE AT CELL C HEMINGWAYS, EAST LONDON. I WAS TOLD THAT MY REPAIR ON MY BLACKBERRY (THAT IS PROBABLY NOT OLDER THAN 2 MONTHS) COULD TAKE FROM 4 DAYS TO 3 WEEKS. TRIED PHONING THEM YESTERDAY TO ENQUIRE ON THE STATUS AND TO INFORM THEM THAT I CAN NOT RECEIVE SMS'S ON THE ...
1st the consultant said I would be paying 15 c per mega byte instead I'm paying 99c? I go into the shop, no1 can do anything for me or help me rectify the prob and would be happier to see me go to voda com if and when my airtime runs out Unable to add airtime or a data bundle to my acc even if its ...
I purchased a 200giga package from Cell C in November 2012.On May 09 2013, I did a data balance enquiry which stated I had 15gb on peak and 146gb off peak. Between 09 -11 May I used about 3 GB, but suddenly my on peak data was used up. I went to a cell C store in Alberton and was told my on peak ...
I saw all the TV adverts and decided to portal my number to Cell C. Bad News - Cell C staff don't know how it works. Each time I put my phone off "I don't speak to the public". After 1hr17 minutes Essa advised me to portal my number back to Vodacom - suppose I forfeit the airtime on it as ...
Its been now more than 12 hours since i spoke to Cell C after they up with my application, they can not get back to me regarding my situation of a new contract. This is in breach of the Consumer Protection Act. I have to consider going to the Ombudsman. ...