1) My account has erroneously been debited for the last 3 or 4 months.. I often check my balance of minutes/MB etc and I can't seem to recall ever having exceed my limit! 2) The amount stipulated on my account is therefore impossible based on the above. Cell C has not been able to justify this ...
I've had Cell C contract 2.5 months;been asking to cancel for past 2. Network unavailability-I live had a query about it which I submitted. The payment was not shown on bill of 2013-05-10.Reminded them again of amount I owe R39.The other amount, less than R250, I have until 2013-06-10 to pay. My ...
Still no help. Received an email from cellc shortly after posting my initial complaint on this site on 20/05, replied to it providing all my details like it asked. Received an SMS next morning on the 21/05, saying my query has been received, reference no: 3052100280 and an SMS will be sent when my ...
Dear Madam / Sir I have sent this abridged email on 21 May 2013 and no response as yet. It seems that Cell C has completely reneged from their responsibilities. As a service provider, your client services agent should have been more proactive to advise me of the implications of international ...
Hello I would like to raise my level of high dissatisfaction with Cell C. I contracted with the opetator a R199.00 deal in August 2011 and an additional R40/50 insurance cover for a Samsung P1000. It was a top up contract however that meant I pay R250 monthly. There have been additional charges ...
I took out a new Cell C contract exactly three weeks ago today for the new Samsung S4 and was told that the new phones had not yet been sent to the stores but that these would be received in that week and that I would be contacted as soon as they arrived. It is now 3 weeks later and despite ...