I recently signed for a top-up contract for my daughter who is a student at university. Being a single mother, it is important that I be able to contact my daughter and at the same time maintain expenses and affordability. However, my very first bill from cellc was for over R2000. Imagine my ...
On 23 May 2013 my cell number was ported from MTN to Cell C without my consent. I recieved a message from Cell C and did not pay attention but later that evening i had no network coverage. When i contacted MTN they informed me that my number was ported from MTN to Cell C and i am no longer a ...
I was told that Cell C are doing something about their lack of bandwidth, but the problem has actually become worse. I have hardly any connectivity at all. See my previous complaint. ...
Long story short... Cell C promised one thing, did another, overcharged me for a service contract that they had to "close" when I went over on new contract with upgrade. I complained on Hello Peter TWICE before and "Ruth" contacted me and PROMISED that the amount (R1440) has ...
This is just to say a big THANK YOU to Gerad Govindsamy from the retentions department. He took the time to follow through and went the extra mile. Hope more of cell C staff will learn from him. Thank You Gerad. ...
I wrote my last complaint about Cell C on the 20th May 2013, the Supplier response promised that someone from Cell C would contact me. It has been more than a week now but nobody has contacted me. Feedback but NO ACTION. ...