I upgraded my contract in feb 2013 and was told that the new contract will be active and the old one will fall away. the end of feb the instalment i paid was for my old contract not the new one. but yet the new one was active. end of march came and i paid for the new ones. but the debt order did ...
I recently upgraded on the above number. This upgraded is useless- I can't send and received BBM and WhatApp messages. I phoned the call centre now and spoke to 4 consultants who could not assist me. This is the reason why I cancelled all my previous contracts with Cell C, NO CUSTOMER SATISFACTION ...
Referring to my first complaint... How long does it take to escalate a call.. I was promised that I will get a call and im still waiting. How long does it take to a reversal charge... Im jus curious if I block all your the cell c debits will they be happy... What am I getting from all this waiting ...
It's been two weeks since I emailed their helpdesk to ask two simple questions: 1) Have you received the payments I've made? 2) What bank account details and reference should I use for future payments? I did get a call from a clearly useless person who promised to put me in touch with somebody who ...
I would just like to say i finally got to know the kind of company that CELL C is. After they messed up with my initial application and kept me waiting for a phone for trhee weeks, Ruth called me and reassured me that this time they will get it right. RUTH AND MATHAPELO wasted my time again. ...
Recently my Vodacom contract was due for an upgrade and Cell C had a great Iphone deal. I opened my contract in store when I was told about how Cell C has improved. I tried calling 0841 555 555 today at precisely 12:40pm. The call centre automated response said I need to call during office hours? ...