On the 9th June I went into Cell C at Clearwater Mall to get a Data contract, I dealt with Andrea. I clearly stated that I wanted a 10G contract. I was offered a 2G contract and could purchase an additional 10G for R149. I specifically asked on 3 occasions is this anytime data and was assured it ...
Reference - 3053000778 and 20130530101408638050 My query was escalated to Nelly to perform an investigation as to the billing by Smartcall of a sum of R17.55 a day. The extent of the investigation was that Nelly called Smartcall "Is this number subscribed to your service? " to which they ...
Exactly one week ago, I posted on Hello Peter about Cell C and their disgusting service. After that I received emails and phone calls from Cell C giving me reference numbers and telling me the technical department will contact me in the next 24 - 48 hours. Well... one week later and NO TECHNICAL ...
Unacceptable connectivity, every second or even third time I try a number I will get connected. Else all i hear is "beep beep" and the call cuts, what i don't understand is that i have signal when this happens. I have called the call centre and all they tell me to do is reset my network ...
Yesterday my cellphone just all of a sudden did not register my simcard, so when I took it in to the cell c shop, they said that they can not explain it, but my sim card is broken, and I now have to do a sim swap and it will cost me R110 to do it. When I replied that I'm not happy with the service ...
I have been requesting my statements since 2012 from cell c i have previously lodged a compliant on Hello Peter and Cell C has still not furnished me with statements. i have spoke to Ruth time and time again and still nothing. Is there one competent person at Cell C who can assist me with receiving ...