I think Ntombi must have lost my number, so here is the complaint again. I didn't want to do this again, but it seems this is the only way to get response from Cell C. I have spoken to regional managers, team leaders, everyone except the CEO. I haven requested my package to be upgraded from a 50 ...
I recently took out a new contract with Cell C and was issued with a number from their new 061 number range. This number is absolutely useless on all sites or services I try to use it on. Cell C has had this new number range for months now and I still cannot use it to do banking online or register ...
I have been a client of cell c for years, but after my most recent upgrade have been filled with bad experience after bad experience, the latest being that my account was debited twice in one month and no one has any explanation as to why. I have been calling the contact centre and all they tell me ...
I would like to thank Chane and Shahied for the excellent service that I continuously receive from them. Not only are they professional and efficient, but the amount of patience, clear dedication (not to mention passion) that they display is of a rare calibre. Thank you guys, keep it up!!! ...
I went to O R Tambo Cell C to exchange my faulty Blackberry Z10. The staff then send me to their headoffice who in turn send me back to the store with the understanding that the store would change the phone for another one. That is where everything went wrong. They said that its out of their ...
Account got suspended due to payment not done however banking details were changed and not updated on cell c's side. called up the call center and first agent Sokhulu Sisiso cold transferred me to cancellations and i had to complete DPA again. spoke to nonpumelelo and her supervisor was apparently ...