3 months later, still no solution to my problem. As per Nelly, your departement was going to contact me once case was finalised. As per my credit report, I am still owing on the contracts. I need a letter from cell c to clear my name. Last week, I recieved a statement that I owe Cell C R1031.00 on ...
Cell C has got to be the worst service provider I have ever come across! I took my phone last year on a business contract in February 2012. The phone started giving me problems in March this year. It crashes; it is slow to download anything; it crashes whenever you try to access any application - I ...
On 17 May 2013, I lodged a query with Cell C and ref number is 3051701362. I explained to the consultant that I am having serious signal issues at work. I have to wait hours for one whatsapp message/email to go through, calls dont come through but go straight to voicemail. The past week is even ...
On 2013-01-25 my daughter's contract ph, a BB, was robbed from her. As the contract holder I blacklisted the ph, ITC ref. no. 13291652. On 2013-01-31 the ph was recovered. On 2013-02-10 I faxed the unblacklisting form to Cell C. My daughter took it to Blue Route on 4 March 2013 for repairs. They ...
I complained on hello peter on the 17th of April 2013 and sent through the required information (please see my mail below). NOTHING HAS BEEN DONE ABOUT MY PROBLEM TO DATE!!! This is a breach of my contract as cell c cannot deliver on what it promises in my contract. I cannot make voice calls or ...
On Monday my cell c number was disconnected. After speaking to a consultants for 4 days long this was all their outcomes the first reason was: Monday: 1. A call centre agent could not get hold of you and disconnect your phone due to all the that is outside there. Let me connect it for you - NOT ...