I took out a contract with cell c on march 28th, the sale was made via telephonic sales. i asked for a top up contract. when my package arrived i realised that it was a straight up contract. i called them (around the second week of april) to notify them of this and was told that the matter was ...
My phone was on the 15/06/2013, I reported it 16/06/2013, since then me and Cell C Kolonnade are trying to get this claim sorted out. It is 21/06/2013 and still NOTHING has been done. I wanted a phone replaced by today and they have not even escalated my case to the C Cover department. The new CEO ...
I was billed an amount for R2332.17 on my account, where i only have a data bundle of 2 gig @ R149p/m. amounts of R208.57, R225.44 R528.80 and the best 1 is for amount R938.73 for the total of 1 minute.(not even talking about the weak signal that i have at my house) I then phoned to get answers for ...
A month ago I went to a the Cell C Branch in Cresta mall to send in my phone for repairs, I was given a form to fill out and seeing as I have insurance I asked if there were any additional forms that needed to be completed, I was told no. I asked about a loan unit and was also told that they were ...
I have paid up my CellC contract in full and cancelled my contract however CellC is still debiting my account!!! so far R725 has gone out... My 30 days notice has already been served and i have cancelled 3 times already at the Phoenix Plaza Branch, I spoke to the Manager Wesley Patrick assuming ...
I have taken out a two year contract, first year no problems then probably three months into second year i cant make calls with the phone, i get hold of a consultant who tells me i need to switch the phone off then on again, this goes on for about two months after numerous phone calls to Cell C, ...