I purchased a data package from cell c via FNB.I called on numerous occasions to cancell this package when i received it and realised that it was not what i had requested, which was that they have an existing cell c number ported to the new sim card that was sent. My initial call requesting ...
I decided to migrate from Vodacom to Cell C at the beginning of June. Romano is the person I have been dealing with. He requested that I send various documents to him, including a copy of my bank statement. On 7th June 2013 I noticed that an amount of R43, 33 was deducted from my bank account. On ...
To whom it may concern I came to your store (Rosebank) on instruction from the Cellc call center to be assisted with a SIM swap and to fill out the forms for my Cellc insurance to get a handset replaced that was on Saturday. Your front desk 'consultants' are absolutely unwilling or unable to help ...
ON THE 18TH JUNE I LOGGED A COMPLAINT AND STILL HAVE NOT HEARD FROM ANYBODY. CELL C RESPONEDED THAT BLANCHE WILL BE CONTACTING ME BUT I HAVE NOT HEARD A WORD. AS I MENTIONED BEFORE I WOULD LIKE TO CANCEL MY CONTRACT AND HAVE ALL MONIES THAT I HAVE PAID REFUNDED. I WOULD RATHER GO BACK TO MTN. NEVER ...
Dear Cell C After lodging a complaint on Hello Peter on 10 June, I was given a reference number 3061001440 per sms, and a consultant called me to say that the tecnical team will be in contact with me. It has now been 2 weeks (8 working days) and I have not yet received an response. I am still ...
In April i changed my banking details for the 2 Ipads i have on contract. After i changed it i phoned back to make sure it was done as the call centre agent sounded unsure about what she was doing. End April they deducted for 1 ipad from my new account and one from my old bank account. Again i ...