I called in to your call centre on 27/06/2013 and was told the SIM swap will be done the morning of the following day. The next morning it was still not done and I called in again. I then get told it will take between 24 to 48 working hours. This is unacceptable service and refused to be part of ...
Regarding my complaint on Sunday https:///cell-c/complaints/no-feedback-or-answers-on-internet-problems-1120645 I STILL have not been contacted by Sisa in your escalations team, is it really that hard to find out when there will be upgrades in Ballito to remedy the terrible congestion? Surely you ...
I had a contract with 2 lines. I cancelled the one I didnt use and sent through all documentation. i was told it was cancelled. I have been requesting my account from the customer care line to pay the 1 line open accurately. when i tried to upgrade i was told i owed money on the line I had ...
On 9 May i wrote a complaint about an incorrect billing, which i still have not recieved any feedback on and secondly i complained about constantly not having any network regardles of the area I am in. A guy did call me from your call centre to tell me that there is an upgrade pending on my ...
I have been with Cell C for 7 years now. I used to have a contract phone with them, but after I received the most disgusting service, I cancelled my contract and moved to Vodcom. However, I still had 3 data sticks with them, which I paid every month. My 3 data sticks are up for renewal in August, ...
Ok so now you have cancelled the contract. i am STILL WAITING for a proof of cancellation letter without penalty. everytime i call i get told i will send it later. i want this letter today!!! ...