On 5/04/2013 T Mbele from Cell C phone me, I did take out a contract while I was with him on the phone I told him numerous times that I only want to pay R349.00 per month and nothing extra, he ask me if I wanted to make calls or sent sms (that would cost me R20.00 extra per month) I said NO because ...
I went in to Head office on the 16th April to get clarity as everyone passes the buck. I spoke to Angela and Sebastin - They assured me that they would sort out the account and do a recon from when my 2 contracts were taken out. To this day, 28 June I have NOT had clarity as no one has the ...
On the 2/06/2013 I receive a call from Brenda Makgethe to open a new contract, firstly she was efficient I guess she was looking for a sale. On the 4 th of June she phone just to check if I did not receive my 2 handset and I explain to me that they will be delivered the following. On this day I ...
I have settled my contract as I don't use the number and am now in a position financially to do so. I went into the Clearwater store and received assistance in faxing through my cancellation form and proof of payment. I received a reference number and e-mailed through to customer service to confirm ...
I ordered a contract for a new phone (require porting), a tablet and a data dongle last week Wednesday. I was promised 2-3 days to have the service. 10 days later I still cannot use anything as Head Office needs to supply numbers to RICA. I am now considering cancelling everything. I am a new ...
On the 18th of june i reported my querry about my billing being incorrect and Ntombi said she would make sure it was sorted out. all that she did was to send me my statements and i had to then show her where the error was from their side. currently they are now avoiding telling me how and when it ...