I upgraded my contract from 150 per second to the straight up 100. Everything went through (as per sms sent to me). I was told that i would loose all airtime, sms's that was on my contract which i agreed to. Chane told me to take my sim out for a couple of minutes so that my sim card could ...
Cell C has a partnership with MIRA where client details are provided for anti CPA marketing campaigns. According to MIRA, I signed up for something called 'why play'. The proof I was sent as to my sign up was completely against CPA rules. It's can hardly be understood as a transaction and is ...
I am being billed for 2 MIRA subscriptions [why play limited cazuallycom AND hugemobgames] for the past 4 weeks which I have not subscribed to. I have contacted Cell C customer service an was told to dial *133*1# to view and cancel these subscriptions. I have done this a few times already and we ...
I bought a R25 Cell C airtime voucher and upon opening it I found the first digit of the voucher number illegible. I then called CellC helpline and stated my grievance. I was told that I should fax them the voucher with my details and they will get back to me. The serial number as well as 12 of 13 ...
After receiving my galaxy s4 from Cell C direct on 20/01/2014, I needed to change my sim to a microsim. I went to the branch only to be told they're offline. Fair enough, that is beyond the staffs control and the guy I dealt with is genuine as I've dealt with him before. He advised I return the ...
Since December I've been getting sms's that my Cell C account is in arrears. I enquired about this with my sales guy and he confirmed that my account is fine. In early January they cut my phone's service. The call centre did a security check on my account and also confirmed that I'm not outstanding ...