I am writing this email as I have never had such bad service from any bank I bank with, my debit order should have gone of on the 25th as per my instruction then my account was debited on the 22nd march I had to go into Capitec bank branch on my holiday and the branch has no idea of the way the ...
I took out the loan in Oct 2012 & was told the d/o had to be 23rd of each month. I told the lady assisting me (Duduzile) as well as the branch manager who authorised the loan, that it is going to be a problem because my salary date is the 25th (which they confirmed with my employer). I only got ...
I contacted Capitec's centralized collections department in February to request for my loan installment to be rescheduled, and was advised to call back this month so that my request could be actioned. I spoke to a call centre agent called Allen, who yet again advised me to re-apply next month. I ...
Isn't capitec suppose to be transparent? tried opening an capitec account where i was told to go and stand in a Que at my previous bank to get a bank statement. According to me or by law the ATM statements is valid as i got it stamped as well.capitec is suppose to be easy banking but if there is so ...
Bank amends their rules and I have no notfication of this. Reversal of debit orders now requires a letter from the company you have lodged this with. Yes this I understand - Give me proof of the sms notification. And it to expensive for the bank to post or email letters of important communication. ...
I took out a loan with Capitec in 2010.I was then retrenched and I was handed over without having been told. I then received a call in 2011 to make arrangements to pay the outstanding balance. I made arrangements to pay it off in 9 months. After the 9 months had lapsed there were no more debits ...