At 16 00 I shopped at Pick n Pay. and tried to draw R3000.00. Three times declined. I went to Capitec at Zevenwacht where I opened the saving account in February 2013. I was attended too and found out the limit was R1000.00 I asked them to up to the maximum daily limit of R5000.00.. On completion I ...
A few weeks ago my partner decided he wanted to open a Capitec account. We travelled to the Richards Bay branch with a copy of his ID. (We live in Empangeni) We were told that we had to return with proof of residence. We returned again a week later with the proof of residence and we were told that ...
Bad attitude happened (I am still) and poor customer service! I gave this lady all my documents and changed my old card to knew card_asked her to change employer details and debit orders to be at the end of the month! Nothing happened! She seemed to have helped me and i signed all the necessary ...
Good day, My daughter HA Mienie ID 9010070055082 got a loan at Capitec. She was working at Gemtex and is recently retrenched. My daughter went to the bank with her first retrenchment letter and they told her she must go back to Gemtex and request correct retrenchment documents. My daughter struggle ...
I received poor service from the entire branch, people are just too relaxed and they do not value or respect customers. I went around the 21st of May for a loan application. I spoke to Tshepo (consultant) who told me I was mandated to open a capitec bank account before I can apply for a loan (it is ...
I went into Capitec this afternoon with a problem with my account regarding unauthorised debit orders. The staff at the branch, as well as the so called head office, which keeps you waiting on the phone for nearly 45 minutes before anybody evens answers the phone, as they leave you hanging on and ...