I was advised to move my accounts to Capitec. I'm so glad I listened at last. Only when one has done that and experienced their service, do you realise how good that advice was. I'm met, welcomed and helped by friendly organised, efficient people. No nonsense. It's a pleasure for them to help their ...
As I entered the bank I asked Nosi about the application that needs to be downloaded in order to access internet banking. I was told to wait for a consultant. I waited about an hour and when I got to the consultant I was given a brochure and told to use the website on the pamphlet. I was upset ...
This is my second complaint with the bank. Ihave a loan with them and now i am a pensioner. I tried more than once to make arrangements to pay the loan as i no longer afford the amount agreed with at the beginning. The last agreement made was that they will deduct R2000 which is what i earn every ...
I made a deposit of R500 into my bank account on 25/05/2013@10:47 and when I try to swipe my card or withdraw, the massege i received was: "WRONG ACCOUNT SELECTED" and i phoned this number 0860 102 043 the consultant told me that my account is inactive and therefore i should go back to ...
I'd like to lay a complaint about Capitec Bank. My Mom got mugged on Monday this guy (thug) took her card and all her money was withdrawn from her account, this guys (thug) even made a Multi loan that was before we could block the card. Thursday she just got a call from the bank saying her pin was ...
Applied for a personal loan, was accepted in principal but then refused because they could not find my employers details. My employer is the South African subsidiary of a UK Stock Exchange listed company. Capitec claimed they could not find the details on "their" system. Went on to CIPRO ...