I called C-track this morning to change the contact number on the account. My word, I waited 15 minutes for someone to answer and then they pick up and promptly put the phone down. I call back wait again for the receptionist to answer and she answers in AFRIKAANS. I explain about changing the ...
Good day. My Track has not been working and I called in C-Track to assist and advise what could be the problem. I was assisted by a very well mannered gently-brother Kagiso. Who went out of his way to try and assist me politely and competently. He gave me feedback now and again and tried different ...
My wife got a new car so got a new device fitted as part of our insurance. From day 1 the device was faulty, constantly reporting battery tamper. And from day 1 they took down my number, not her contact number. Both my wife and I have asked c-track on numerous occasions to change the contact number ...
Ctrack i must say your service is shockingly disgusting. In January I joined ctrack and had two installations done on two vehicles. After everything went well for a month or too. I suffered a total loss on one of the vehicles. The moment my insurance notified me about the loss I notified CTrack. ...
I have raised this issue on several occasions with your company and nothing has been done about it. Your company deduct my money from my account without my authority, please don't refer me to secure accounts as I won't get help from them. I did send them an email with my contact details requesting ...
I have been trying to get a contract cancelled for the past Month. i have sent countless mails, only to be told that mails have not been received, even internal mail from one department to another. what will it take for this contract to be cancelled. i ask to speak to a manager only to be told that ...