Pathetic service, extra-long contract (with 10 % escalation), Fitment is trial and error (do you want to trust them to take a chance on your new Vehicle), To compound that when you call the call center it takes Like 15 min for them to track your Vehicle. And lastly the tracking system drains your ...
When I bought my car one year ago from Forsdicks Sandton it came with a C-track unit as this was the preferred tracking service of that dealership. One week after driving my car off the dealership the C-track unit was not reporting, went back to the dealership where I spoke to the ctrack ...
I had Ctrack for Secure Plus for 5 years for only two reasons, My insurance required a tracking unit on my car, and I wanted a log book to use for my tax claims. I used to downloaded my trip reports every month but then in November last year while Migrating to Win8 my backup got corrupt and lost my ...
Hi on the 8th of April 2013 I called Ctrack to cancel my policy for the car i lost in 2009, they asked me to send a letter of cancellation which i did, funny enough they still debit my account. this is unfair to me and is bad customer service. every time I call them i stay in line for over ...
Good day, This is my second complaint about your company and i think i am at the wrong company, seriously. What will happen if i need to depend on you to find my car?? After contacting your billings department in the week and being told that i am liable to pay for a connection fee, i was not happy ...
I have been bugged by Ctrack for the past 4 months of an outstanding bill. I was told Im in arrears for an amount of R7317 for a Mercedes. I dont own or never owned a Mercedes. I have told them on numerous occassions that I do not own that car. To top it all the device was installed in Durban, at a ...