My doctor requested a proof of funds from my medical aid, I did even have a clue how can I get that, then Lungi Mkhize came to my rescue and gave me all the information I was looking for. And I will be going to the doctor with all that they requested without any hussle. Thanks to Lungi Mkhize for ...
I have 3 queries with this medical aid, I have called the call centre numerous times, sent emails to Deon and 6 weeks later, no response. Absolutely shocking service from Bonitas. I will definitely be changing my medical aid. i will also be advising friends and family to never join Bonitas. ...
I called inquiring about my application form, he was very patient, polite and very thorough. Its been days waiting for a respond from the med scheme and he forwarded it in to relevant people. Ms NG Mhlongo ...
The Service was quick, Concise and answered all my queries perfectly. When i was studying i worked in the SANLAM LIFE inbound call centre and the Service matched if not bettered the High level of service that SANLAM LIFE expects of there CSR's. Well done ...
Nonhlanhla kept her promise that a confirmation letter which I required would be emailed to me within 15 minutes. Previously I had had negative experiences with such promises, with promised emails never arriving. this one arrived on time as promised, and contained all relevant information as ...
Again a problem with Bonitas. Whenever you need to use this medical insurance, something is wrong. Nothing ever goes smoothly! I received a tax certificate for 11 months. Since when is there only 11 months in a financial year? We have phoned a good 6 times and spoke to call centre agents. They all ...