My father recieved a statement yesterday from a doctor who claims that he was not paid by the scheme. He requested that I call Bonitas on his behalf for an explanation, as he was in hospital at the time. I called the call centre and I spoke to Phathuxolo Buhlungu. I must say this is customer ...
I wanted to register my kid. Patrick was very useful and assisted me beyond my expectation. If we can have more people like him in customer service then will be living in better customer relations. Big up my brother, not to me only and to the rest of your clientele ...
This lady is very helpful and she has patience . what a great service, Big Ups for you Petu ...
I took out medical aid for my mom and 2 sisters. After being mislead by the call centre agent about the plan I took out I had to battle to do an Option Change. I finally went from BonEssential to BonPrimary. I proceeded to inquire telephonically about the new amount I was to pay. I was assured ...
THE SERVICE WAS EXCELLENT AND THE ASSISTANT WAS GREAT HE HELPED ME WITH ALL I'VE BEEN REQUESTING THE TAX CERTIFICATE AND A NEW CARD COMPLIMENTS. ...
I Spoke to Abel a broker from Yisango and he sold me a medical Aid from Bonitas. He told me that I should take the primary package as its the second best package that Bonitas has to offer. I took his word as he made the primary package sound like a deal you cant refuse. I have the medical aid for ...