Hi, I would like to complement the serve I received from Bafedile Hlahatsi from Bonitas Medical Aid call center. She explain my request and gave clarity with an amazing attitude. For that I am grateful. Regards Sifiso Ntombela ...
I called Bonitas with a billing issue on Friday. An outstanding gentleman by the name of Ofentse Lerefolo tried to assist me. I've got to admit that this was by far thee most helpful agent I've spoken to thus far. He really went beyond what was expected of him to assist me. Although my query could ...
Thanks a million for great service, wish all medical aids were this efficient!! ...
I am on the Bonsave option and pay R1400 pm. However, I get less than R3000 savings per annum (of which EVERYTHING is deducted - medication, gp, specialist, optometrist etc). Bonitas will not even put my medication on chronic - that I have been taking for 2-3 years and clearly 'works' (therefore it ...
Called for tax certificate. Employee assisted and stayed on the line to make sure I received the emails. ...
Today I received a call from a quite rude lady - telling me that my medical aid has not settled my account with them. I have been to the netcare hospital in our area and I have been told to visit life healthcare as that is the preferred provider for my medical aid. I went to the emergency room at ...