Wanted to check the card and the network dr he was very much helpfull and speed respond. keep up the good work Patrick and please keep on helping customer like you did with me. ...
I had to check on rates charged by specialist while my mom was in hospital. Patrick was exceptionally helpful and friendly. An absolute pleasure to deal with. Thank you! ...
THIS MORNING I SPOKE TO PATRICK I RECEIVED A GOOD SERVICE, I WAS CHECKING ON MY CLAIM AND PATRICK WAS GOOD IN HELPING ME, HE WENT AN EXTRA MILE BY SENDING ME MY TAX CERTIFICATE. PATRICK IS ASSET OF BONITAS. KEEP UP THE WORK!!! ...
Good day I've been struggling to register my son on the medical aid since the 14th of August, they kept on saying they can't see the forms clearly and I called so many times and spoken to different consultant until I spoke to Zimasa Dzai. She really help me with my query and went the extra mile by ...
As a new member of Bonitas I was told to do an EFT payment upfront for my membership to be activated. I promptly paid the first months instalment on 25 July 2013. On 31 July 2013 they confirmed via email that they had received my payment which they debited from my account on 26 July 2013. THUS I ...
They told me to get a letter from the doctor to put specific medicine on chronic so the medical aid can cover it. with the letter being sent to the medical aid they say that they can only cover the medicine that is on "the list". the medicine that my daughter needs is not on the list so ...