Bonitas took over Prosano Medical Aid and my wife and I were filled with trepidation and uncertainty regarding the new schemes benefits and service. We now have peace of mind in that Bonitas has done sterling work in covering all costs, especially the exorbitant oncology costs which my wife ...
Johannes was very helpful when I contacted Bonitas broker centre today:-) ...
I have emailed Bonitas 4 Times requesting 2 Medical aid certificates for the year ended 28/02/20213.medical aid (namly from 01/03/2012 up till 30/12/2012) First sertificate is from a company which bonitas bought called Prosana with whom i was a member, i need my medical aid certificate for the 9 ...
Finally someone who cares - Thank you for friendly and courteous service. ...
So 12 emails later as well as 2 complaints on Hello Peter, I still have got no feedback and no Prosano Tax certificate. If only someone that knows what I am requesting could actually call me and provide me what I need! ...
We as brokers (HOLD Consulting) always receives good/excelent and professional service from the Bonitas call centre, as well as from the broker agents. Patrick is always helpfull and friendly, keep up the good work.. ...