On Wednesday 2013-08-28 i contacted the Bonitas call centre and spoke to a consultan by the of Sidonia Smith. She was very friendly, professional and helpful and gave me positive feedback regarding my query. At the time when my call was terminated i felt satisfied that my query had been resolved ...
I made at least 7 calls and sent 9 e-mails to get my premium payments allocated to my 'account' with no luck. Then, with the last call Andian answered the phone and really went the xtra 10 miles to get the payments allocated and a suspension lifted. Thank you so much! ...
It started when I was joining an adult dependent in November 2011 whereby I forwarded the application form in the middle of the month then they joined her from the beginning of that month putting me in arrears of a month, following month they never billed her- two months arrears - 2012 they told me ...
I wonder how does Bonitas clients survive in terms of communication. I lodged a complaint via Hello Peter and they have called me and admitted to mistakely deducted my funds and pay for someone's account, however, they have apologyzed and ask me to forward my bank statement and copy of ID for a ...
Joe should be praised for the service that she provides all the time, he always helps with a positive mood and have pateience, with Joe the queries that i think will not be solved he makes it a point to go extra mile. this is the serivce that we need. BIG UPS JOE ...
Thank you for an outstanding service. Your employer should be proud to have people like you on board! ...