I am so upset with the level of service from a company that I have always has only but good to speak of. I contacted Bonitas in the 1st week of December 2013 (ref 9121213qgm3v4) to notify them of my retirement. I was told to forward a letter stating when I would like my medical aid terminated to an ...
Since 9 weeks ago i am struggling to ad a new member to my medical aid. My daughter mother died and now i am struggling to ad her to my medical aid. The call centre agents keep on telling me while i have to hold on wasting my money that the forms are received and all OK. Only then to be getting an ...
Amazing, thats what he is. He gave me detailed information and explained procedures and the service level agreement time. I had few queries and all have been addressed. His telephone manners are out of this world. Walter i hope Bonitas know what an asset you are. Thanks ...
I have a major problem with how the contributions for 2014 has been worked out, due to my earnings I will pay for myself and my twins over R2000 for medical contributions in 2014 and this year I am paying R1300 for all 3 of us I am paying nearly double that in 2014, I am not sure if anyone has ...
I moved from Discovery to Bonitas. I have cancelled my Discovery medical as requested and sent through all the required documentation as required by Bonitas. This was done on the 6th of December 2013. I was told that the process would take 5 days which would assure that I would be covered as from ...
Since your e-mail (M1272731226) dated 22/10/2013 and Hellopeter e-mail (feedback) dated 9/12/2013, NO response from any of your Offices (Bonitas) was received. We had no alternative as to go to the Consumer Affairs Court (Act 7 of 1996) to investigate and finalize my complaint with Bonitas. Charles ...