Dealing with Bonita's lately has been more than a struggle! I have sent through a request on 04 December 2013 and I am still awaiting an answer, I have received an e-mail stating that they will give me feedback within 5 working days. Last week I spoke to an agent and she said that I will have ...
On numerous request over the past 2 years I have requested Bonitas to change the debit order from the 15th of the month to 1st of the month. Nothing happened as yet. The other concern is that they had to deduct the payment for December which was not done. We are on holiday and if come in an ...
On 04 December I wrote a complaint on HelloPeter with regards to Bonitas' lack of response to my application. I was emailed soon after my complaint with an email to say that I will be a member as of 01 Jan 2014; on my application I requested to be a member as of 01 Dec 2013, due to the lack of ...
Once upon a time I used to collect my medication from a pharmacist now boncap decided they are going to inconvenience us by delivering it. I work flexible hours and the method of delivery didn't suit me, they never consulted with us whether we are fine with this but they did it anyways. Now they ...
Hi, I will keep my complaint brief I have been trying to become a member of Bonitas for over a month now with no luck. Each time I phone they find something new wrong with my application, which is NOT the case! I even send an e-mail to one of the CEO's explaining my frustration. He told me that a ...
Hi I need my query to be sorted asap... I submitted invoices to Bonitas for money to be paid back to me. I dealt with over 4 consultant and every time i've been told that it is in processing... Today i called again and i was told that there is information outstanding... As far as i know, all the ...