My son is suppose to go for an operation tomorrow. Bonitas- Authorization Department was suppose to authorise yesterday and today when I call to make a follow up there is nobody in the authorization department since everyone is attending Mandela's memorial service. My goodness what about my son's ...
Wow, this guy gives good service all the time, he understand his product and he helps with enthusiasm and patience. ...
I'ts been 4 months since I joined the medical scheme and I still haven't received my medical aid cards, My beneficiaries and I are unable to use a service which I'm paying for which is totally UNACCEPTABLE!! Sent numerous emails requesting that my cards be couriered to my residential address and ...
It seems Hello Peter doesn't even make a difference with Bonitas. I've logged a complaint regarding the approval for my heart operation on 4th of December already and are still waiting to be contacted. I'm suppose to have my heart operation the 12 December but will not happen as Bonitas hasn't ...
I received a bill from the pathologists informing me that Bonitas refuses to pay their account because they require a "specified letter for purpose of test". Upon phoning Bonitas they claimed all they wanted was the dr's original pathology note. I phoned the pathologists asking them to ...
My husband use a wheelchair permanently. We get written authorization to buy a wheelchair at Dis-chem. The mail stated that we had to pay first and then claim it back from medical fund. My husband receive only disability grant of R1270 of which the medical fund contribution is R1089 per month, ...