We ordered an additional panel and they installed one incompatible with our system. It took 4 visits (over months) from different technicians to figure out why the panel wouldn't work with our system (which they installed)! We were then told someone would remove it and that we'd be refunded our ...
1st Incident: I am recently appalled by the service I am receiving from Blue Security. I had a went out on a Friday night and I had called Blue for an escort, the agent had advised me 5-10 min, It took them over 15 min, I had to circle the area but I was awaiting for them to come. I therefore had ...
Att Mr Darren Le Grange, I would just like to compliment you on a splendid job done by one of your response team members Isaak, we came back from my daughters engagement party at about 12:30 on Sunday morning 10TH of March, our gate opened easily but once we were inside the gate refused to close, ...
Blue security never siezes to amaze me with their unhelpfullness and terrible attitude. Ever since we have this system their is a problem regularly to the point that it is not serving its purpose and compromising the safety of my family. They are demanding we pay a call out fee when their system ...
Mecken personally came to my premises to ensure that a fault on my alarm system was repaired to standard after I laid a complaint. I would recommend Blue Security to anyone in the KZN region. Keep up the great standards set, with great service like this, the company can only grow from strength to ...
This evening, just before 20h00, I had reason to phone Blue Security with a technical issue and was advised that a technical person would call me back. I gave them my address and telephone number. Within about 10 minutes I received a call back from Blue Security and was informed by the call centre ...