For the second time my order from Biovea has not arrived. The first time I blamed it on the strike by postal workers in Gauteng, so I tried again. Have just cancelled second order, after having waited 6 weeks. I did get a refund the first time, and fully expect to get one again, so my complaint is ...
My wife and I ordered product from the south African BASED WEBSITE. THEY PROMISE free shipping IF ORER MORE THAN R299. WE ADDED extra PRODUCT to the order TO PUSH the order above the value of R299. in order to get FREE SHIPPING as promised on their webpage. When the Post Office was to deliver, we ...
It was a real pity that I had to resort to posting online in order to get any satisfaction from Biovea, however, they did keep their word and within a couple of days my refund was in my account. It would be great if they could organise their orders as well as their accounts department. Thank you. ...
I have placed an order with Biovea for products on the 25th of March 2013, nothing has been delivered to date (15 working days). Have been informed via an automated response that the product has been lost or. Seems to be a common excuse. I have requested my money back, I will update this post in 4 ...
Ordered product end of feb was told in what seems to be a usual Biovea automated response that it must have been lost or thus passing the buck onto the post office. They cannot provide tracking numbers and are quick to offer a replacement. I was obviously grateful as they 'seemed' honest. It's now ...
I recently ordered products from Biovea and although there were problems with the delivery of my order every time I emailed Biovea Customer Service I received an extremely friendly and helpful response within no time at all. I found them to be very efficient and when eventually I requested a refund ...