My membership number is 11637752. N1 City Netcare telephonically contacted BestMed to obtain authorisation for the procedure which was gastroscopy. Both the hospital and I were notified that it was approved. Then I logged into my BestMed member portal site and noticed that only my general surgeon's ...
I was diagnosed with hertail hernia in 2008 and have been on medication for the last 4 yours. My condition has not improved to this day and my doctor finally recommended a nisses operation to repair the hernia. Bestmed however think they know best and ignored the doctor's recommendation for an ...
I would like to thank BestMed for the superb service received!! I registered for BestBaby and when I did not receive any confirmation of same I contacted them to ensure that I was indeed registered. I was advised that they had the wrong postal address and this was the reason I haven't received ...
I was diagnosed with a hernia on 6 September. After consultation with a specialist and undergoing a gastroscopy, I was advised that the most effective way to treat my condition was to operate. A detailed motivation was supplied by my specialist. After a frustrating wait I was informed that my ...
I sent a letter for urgent attention of the Claims Manager on 7 October 2013. Its is 48 hours later and I have not received the courtesy of a response, except for an automated e-mail. I have raised some pertinent issues with regards to poor claim handling by Bestmed that I need answers on. I am ...
I have been waiting almost 2 months for a dentist to be paid and also for a so called pre auth no to take my kid again. Always the same old story it has been sent to the dental department. What happens when one of my family members need urgent attention and a pre auth no sould they just die because ...