I would like to take the oppertunity th thank Bestmed Medical scheme for their continiously profesional service. Tiena nuwenhuizen you are the heart beat of bestmed. Always there as a manager to walk the mile tosolved the problem. last week i struggle to work through a misunderstanding between the ...
I cancelled my medical aid with Bestmed at the end of July, as per their one month cancellation policy. I was told i will not be billed again for the medical, however this morning, the 03 September, i was debited AGAIN! I have tried numerous times to get hold of someone at Bestmed, and their office ...
The person retired and had to move from her employer's medical aid provider to her own. She needs stents installed to restore circulation to her legs. The med aid informed that it is not their problem as the member must wait a minimum of 12 months before any hospitalization will be paid for, even ...
To whom it may concern As a client I have never claimed from my medical aid since becoming a member. In the one and only instance that i have claimed recently for the costs of my optometrist bill, the medical aid have been delaying payment for a month now. I have taken the chance of paying the bill ...
Read the fine print of your medical aid contract with Bestmed. Do you know if you do not pay your monthly debit order even if it is Bestmeds fault (in my case change of banking details they did not process) they will suspend or cancel your account with no services. The worst part is when you do ...
I am a new Bestmed client. My first impresions of the company was very negative. When I first started dealing with the people at service desk, the sales department and the claims department and those supposed to help us go over to the fund, I was very disappointed in the poor quality of service ...